Privacy policy

Last updated: May 4, 2026

Vital Zone operates this store and this website, including all information, content, features, tools, products, and services, in order to provide you as a customer with an appropriate shopping experience (the “Services”). Vital Zone is supported by Shopify, which enables us to provide you with the Services.

This Privacy Policy describes how we collect, use, and share your personal data when you visit, use, make a purchase, or otherwise interact with our Services. In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with regard to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing our Services, you confirm that you have read and understood this Privacy Policy.

Personal Data We Collect or Process

“Personal data” means information that identifies you or another person, or that can reasonably be associated with you. This does not include data collected anonymously or anonymized data.

Depending on your interaction with our Services, your place of residence, and applicable laws, we may collect or process the following categories of personal data:

  • Contact details such as name, address, billing address, shipping address, phone number, and email address
  • Financial data such as credit or debit card numbers, payment information, account details, transaction details, payment method, and payment confirmations
  • Account data such as username, password, security questions, preferences, and settings
  • Transaction data such as viewed, added-to-cart, or purchased items, as well as returns or exchanges
  • Communications with us, including information from customer service inquiries
  • Device information such as IP address, browser type, network connection, and unique identifiers
  • Usage information about your interaction with our Services

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you (e.g., when creating an account, placing an order, or contacting us)
  • Automatically through our Services (e.g., via cookies or similar technologies)
  • From service providers acting on our behalf
  • From partners or third parties

How We Use Your Personal Data

Depending on usage, we may use your personal data for the following purposes:

Providing and Improving Services

For contract processing, payment handling, shipping, processing returns, account management, personalizing your shopping experience, and product recommendations.

Marketing and Advertising

For marketing purposes, such as sending promotional emails or personalized online advertising. You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

For account verification, secure payment processing, and detecting and preventing fraudulent or illegal activities.

Communication

To process inquiries and provide customer support.

Legal Reasons

To comply with legal obligations or to defend our rights.

Sharing of Personal Data

We may share your personal data in the following cases:

  • With Shopify, service providers, and partners (e.g., for payment processing, shipping, IT, analytics)
  • With marketing and business partners in accordance with their privacy policies
  • When you instruct us to do so or give your consent
  • To comply with legal obligations or in connection with business restructurings

Relationship with Shopify

Our Services are supported by Shopify. Shopify collects and processes personal data to provide and improve the Services. Data may be transferred to countries outside your country of residence.

For more information, please refer to Shopify’s Privacy Policy:
https://privacy.shopify.com/en

Third-Party Websites and Links

Our website may contain links to third-party providers. We assume no responsibility for their privacy practices.

Data of Minors

Our Services are not intended for minors. We do not knowingly collect personal data from individuals under the legal minimum age.

Data Security and Retention

No security measure is completely secure. The retention period of your data depends on legal, contractual, and business requirements.

Your Rights

Depending on your place of residence, you may have the following rights:

  • Right of access
  • Right to deletion
  • Right to correction
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise your rights, please contact us.

Complaints

If you have a complaint regarding the processing of your personal data, please contact us. You may also contact the relevant data protection authority.

International Data Transfers

Personal data may be processed outside your country of residence. For transfers outside the EEA or the United Kingdom, we use appropriate safeguards such as standard contractual clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Vital Zone
Email: Grrr123416@outlook.com

For the purposes of applicable data protection laws, we are the controller (data controller) of your personal data.